The journey to understanding your health is paved with information, and your medical records are the cornerstone of that journey. At Holy Redeemer Hospital, accessing your records is designed to be straightforward, empowering you to take an active role in managing your healthcare. This guide will walk you through the process, answering common questions along the way.
How Do I Request My Holy Redeemer Hospital Medical Records?
Obtaining your medical records from Holy Redeemer Hospital can be done in a few simple ways. The most common method is through their online patient portal, MyHRH. This convenient platform allows you to request your records digitally and track their progress. If you don't have an account, registering is usually a quick and easy process. Alternatively, you can submit a written request via mail or fax. Remember to include all necessary identifying information, such as your full name, date of birth, and medical record number (if you know it). You'll also need to specify the dates of service and the types of records you're requesting (e.g., lab results, radiology reports, doctor's notes). Be prepared for a small fee for processing and copying.
What Information Do I Need to Request My Medical Records?
This is a crucial step. To ensure a smooth and efficient process, make sure you have readily available the following:
- Your Full Name: As it appears on your hospital records.
- Date of Birth: Accurate and complete.
- Medical Record Number (MRN): If you have it. It's usually found on previous statements or correspondence from the hospital.
- Dates of Service: Specify the period you need records for. Be as precise as possible to narrow down the search.
- Specific Records Requested: Clearly indicate what types of records you need.
How Long Does it Take to Receive My Holy Redeemer Hospital Medical Records?
Processing times can vary depending on the volume of requests and the complexity of your records. Typically, you can expect to receive your records within a few weeks of submitting your request. However, it's always a good idea to contact the medical records department directly to inquire about the estimated turnaround time for your specific request. They are typically quite helpful and understanding.
What Forms of Payment Does Holy Redeemer Accept for Medical Records?
Holy Redeemer Hospital will likely accept various forms of payment for the cost of copying and processing your medical records. This might include cash, checks, money orders, or credit/debit cards. The specific payment methods accepted will be indicated in their instructions or when you contact them to make your request.
Can I Access My Holy Redeemer Medical Records Online?
Yes! The most convenient method for many is through the MyHRH online patient portal. This secure portal allows you to access and download many aspects of your medical records. If you do not yet have an account, you will need to register. Be sure to follow the instructions provided on the hospital's website for secure registration.
What If I Need My Records Quickly? Is There an Expedited Service?
While standard processing times exist, contacting the medical records department directly is always recommended. You can explain your urgency, and they may be able to offer expedited service for an additional fee. Be prepared to provide compelling reasons for the need for expedited processing.
Can I Get My Holy Redeemer Records Sent to Another Doctor?
Absolutely! This is a common request. You can authorize Holy Redeemer to release your records directly to another healthcare provider. This usually involves completing a release of information form, which can often be found on the hospital's website. You'll need to provide the receiving doctor's name, address, and contact information.
Remember, your medical records are an important part of your healthcare journey. By understanding the process of accessing them at Holy Redeemer Hospital, you're taking a proactive step in managing your health effectively. Always contact the hospital directly if you encounter any challenges or have further questions; they are there to assist you.
